---
title: Send SMS Request
slug: send-sms-request
createdAt: 2024-04-09T13:35:55.722Z
---

- On the SMS page, enter the customer's name and telephone number.
  - Note: The sender’s name should not include special characters, and the number should include the prefix/country code (e.g., +44 for country code 44).
  - If you upload a CSV. Upload one that contains recipient names and numbers in 2 columns: name, number. The number must have no spaces and must include the country prefix with the +. Example: +393466163366. Please be aware that the maximum supported length for csv files is 100.
  - No spaces are allowed in the number. 
  - Only the landing URL is allowed in the template.
- Check the option "**I have consent to send messages to this contact.**"
- Click "**Request a Review**" to send your review.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/92943f690b-af2730461d189135cd3a.png)

**Note**: You will get the below error message if you fail to follow the guidelines.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/440e699eaa-2ecd54319be456361dd6.png)