---
title: Google Integration
slug: google-integration
createdAt: 2024-04-09T20:46:20.824Z
---

Link your business's Google My Business Profile to import Google reviews. 

- You need to have admin access to an existing Google My Business Profile that is verified, has a location, and is public. If you do not have one create one by following the steps at 

  [How to add or claim your Business Profile on Google](https://support.google.com/business/answer/2911778?hl=en\&co=GENIE.Platform%3DDesktop)
- Ensure the browser pop-up blocker is

**Steps:**

- Click on "**Integrate**" then choose:- 

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/a6d8556eda-592a762ceeb53cccb510.png)

**A. Grant Access:**

- Click on "Log in with Google."

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/f2c54110d1-d660243cf825d5693d11.png)

- Choose an account with admin access to the Google Profile.
- Click "Continue" to allow access to your Google email account.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/2ccf31e77f-82975bc7ce941ce99420.png)

- In the next window, select and integrate the intended Google profile. If not visible, the email lacks admin access.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/ccdad04121-c04d1df9a6ccf28fc615.png)

- Click "Integrate," and upon success, a message will appear. Allow time for the app to import Google reviews.

**B. Public Access:**

- For public access integration, the app imports the last 5 past reviews, and replying within the app is not possible.
- Integrate by searching for your Google My Business using the search box, using either the GMB name or location.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/8a65c5fe68-bf56e832c6562890a5b9.png)

- Click "Integrate," and upon success, a message will appear. Allow time for the app to import Google reviews.

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