---
title: Get Reviews Page
slug: get-reviews-page
createdAt: 2024-04-09T13:35:16.174Z
---

**Sending Review Requests:**

- Navigate to the "**Get Reviews**" section on the left sidebar to initiate review requests via SMS, Email, WhatsApp, or QR Code.
- Choose between uploading a CSV file or inviting customers individually by entering their Name and Number/Email manually. To add a new customer, click “**Add line**.” 
- Ensure you have consent to send messages. Check "I have consent to send messages to this contact" and then click "**Request a Review.**" 

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/fdcf1bb293-d8138fc0ae4a61458de3.png)

**Template Customization and Guidelines:**

- In the "Get Reviews" section, scroll down to customize review request templates for SMS, Email, and WhatsApp.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/5791a50148-1fcdd816f980f0d6c65f.png)

- The Sender’s name should not contain any special characters; use upper and lowercase letters only.
- The template should not include any links other than the landing URL which must be included. The error message when this is not adhered.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/b325a830d0-daca75038786e932f6e9.png)

**Optional Reminder Feature:**

- Optionally, send an automatic SMS/Email reminder after 3 and/or 7 days if the customer hasn't left a review after the initial request.
- Customize SMS/Email reminder templates.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/fa0c51156f-6f906ab907b831452659.png)

**Sent Requests:**

- Logs for the sent requests are saved under the "Requests Sent" section.