---
title: Email notifications and replies
slug: email-notifications-and-replies
createdAt: 2024-04-09T21:03:13.086Z
---

This section allows you to set emails so that you are notified whenever you receive a new review on the integrated platforms, a negative feedback or a video testimonial. To receive email notifications for new reviews and replies to review requests, follow these steps:

1. Go to Settings.
2. Click on Notifications.
3. Ensure the Notifications toggle is switched on.

Then, proceed to enter your email information in the following fields:

- **Email for Notifications:**
  - In the “Notification” box, add an email that will be notified whenever you receive a new review on integrated platforms or new negative feedback.
- **Email for Replies to Review Requests:**
  - In the "Replies" box, add an email that will receive replies for the review request via email.

![](https://cdn.livechat-files.com/api/file/kb/file/15234906/638f63abe6-10bcb65307fdd67c2b9d.png)